The Digital First Aid (DFA) service is here to support you with developing digital skills that will help you with your studies and beyond. All our Digital First Aiders are students with several years experience of studying at UEL and are here to share their experience with you.
The DFA team can offer a range of support including the following:
You can book a session at Stratford here, Docklands here or online session here [links open in a new window]. Bookings can be made for online appointments, or for in-person appointments at Stratford library (appointments at Docklands coming soon). Online appointments are conducted via Teams.
Whether through Digital First Aiders, the Library Helpdesk or 24/7 Chat, help is always available when you need it.
For IT issues, here are a number of links [all open in a new window] to help you get at the information you need
IT Services - Home (sharepoint.com) - the homepage for IT.
Microsoft Office 365 (sharepoint.com) - the IT help page for everything Microsoft Office related (Word, Excel, Powerpoint etc) including how to download it for yourself.
Reporting Problems (sharepoint.com) - where to go to report IT problems.
Digital Adoption & Engagement (sharepoint.com)
EDU-Tech Drop-in (sharepoint.com) - the last 3 are all the places to see IT training opportunities.
The Jisc Discovery Tool [opens in a new window], is a useful tool for assessing your digital skills and abilities and highlighting areas for further development. The discovery tool will also signpost you towards some additional support.